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Business Leadership Skills

  • All levels
  • 14 and older
  • $350
  • 230 W Monroe St, Chicago, IL
  • 7 hours & 30 minutes

Start Dates (0)

  • $350
  • Training Connection - Chicago @ 230 W Monroe St Ste 610, Chicago, IL 60606
  • 7 hours & 30 minutes
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Class Description

Description

What you'll learn in this business training:

This leadership program opens the door for new leaders in today’s workforce. Investing in leadership training will help build your team’s management fundamentals, and give trainees the skills and confidence to create a bright career path for themselves. Live face-to-face instructor - still the best way to learn!

The course is interactive, fast-paced, fun, and full of tips and techniques you can use immediately.

This 1-day leadership class is ideal for trainees who are new to leadership, or existing leaders who need to get more out of their team members. Topics include leading by example, managing teams effectively, change management, conflict resolution, and delegation.

Learning objectives

Upon successful completion of this course trainees will be able to:

  • Being an active part of a learning organization
  • Understanding the functions of leaders
  • Applying systems thinking to leadership
  • Practical methods of leadership, including change, performance, and people management
  • Understanding when to lead and when to manage
  • Conflict resolution and problem solving
  • Delegation skills.

Detailed course outline

  • Deliver constructive feedback that produces positive change, not resentment or anger.
  • Strategies for curbing absenteeism and tardiness.
  • Turn chronic complainers into satisfied employees.
  • Develop a confident, professional leadership style.
  • Supervise former coworkers or friends without hassles or stress.
  • Save hours each week by avoiding classic timewasters that wreck a supervisor’s schedule.
  • Communicate clear instructions that employees will immediately understand.
  • Manage employee confrontations in a calm and professional manner.
  • Maintain respect and compliance for rules while still remaining friendly with the staff.
  • Establish credibility quickly and earn the respect of those up and down the ladder.
  • Conduct effective performance appraisals that result in improved employee performance.
  • Techniques to conduct more effective job interviews.
  • Understand why good employees quit and how you can reduce turnover.
  • Present and implement needed changes in a way that employees will more likely embrace.
  • Manage a variety of attitude problems.
  • Speak up powerfully and confidently in meetings.
  • Use active-listening techniques to really hear what employees are telling you.
  • Develop a Personal Action Plan for one year and five years.
  • Increase your visibility within your organization to enhance promotion opportunities.
  • Create a work environment where employees feel free to express ideas.
  • Resolve conflicts and disagreements.
  • Build a high-performance team that’s the envy of your organization.
  • Grow into a respected leader eagerly followed by employees.

                                                Refund Policy

                                                All cancellations and rescheduling requests must be made in writing and emailed to [email protected]

                                                • Rescheduling requests made 9 business days before the commencement of the training are free.
                                                • Rescheduling that takes place within 9 business days of the commencement of the training will incur a $150 administration fee.
                                                • We do not charge for student substitutions at any time.

                                                We are unable to offer refunds for cancellations.

                                                While we make every effort to deliver classes as scheduled, we reserve the right to reschedule previously confirmed classes for a variety of reasons including but not exclusively, the illness of the Trainer. In such cases, we will endeavor to inform the Client as soon as possible of the new training dates. We are not liable for any additional expenses incurred as a result of rescheduling training.

                                                We are not able to offer refunds for no-shows or uncompleted courses.

                                                In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

                                                Reviews of Classes at Training Connection (158)

                                                (4.6-star rating across 158 reviews)
                                                • Business Leadership Skills

                                                  Reviewed by Alexandria K. on 6/11/2020
                                                  Carol is a fantastic teacher! I felt as though I had my very own coach as she makes the information tailored for your specific needs. I highly recommend this course and I plan on taking more of hers in the future.
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                                                Review Summary by CourseHorse

                                                Students who have taken the Business Leadership Skills course with Carol have found it to be incredibly insightful, informative, and useful. Carol is praised for her ability to tailor the course to each team's specific needs and circumstances. Students walked away from the class with a wealth of new tools and skills to improve their leadership abilities and communicate more effectively. Carol is described as a wizard, an exceptional listener, and a fantastic teacher who draws from a wealth of useful life experiences. Many students have expressed their intention to return for more courses with Carol in the future. Direct quotes: 1. "I've walked away with specific skills of how I can improve as a leader and communicate more effectively." 2. "Carol is a fantastic teacher! I felt as though I had my very own coach as she makes the information tailored for your specific needs." 3. "I highly recommend this course and I plan on taking more of hers in the future."

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                                                Training Connection

                                                Training Connection LLC is a computer and business skills training company.

                                                Our Training Philosophy

                                                Our main focus is to provide exceptional computer desktop and business skills training. We strive to achieve this by following a 5 cornerstone approach:

                                                1. Our Instructors

                                                Without a doubt our most valuable...

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                                                Training Connection

                                                Training Connection

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                                                Trains CTA - Blue and Red Lines - Monroe Station Walk approximately 4 blocks west on Monroe Street to Franklin Street. CTA - Orange, Pink, Purple and Brown Lines - Quincy station Walk approximately 1.5 blocks north on Wells Street, turn left (west) on Monroe Street, and go to corner of Franklin Street. CTA - Green Line Swap at Clark for Blue line or Roosevelt for Orange line. Metra - Union Station Walk 3 blocks east on West Adams (crossing river). Turn left (North) on Franklin and walk 1 block to Monroe Street.

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