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Manager Quick Start: Essential Management (OnDemand)

Strengthen your leadership potential by growing key management capabilities beyond your technical skills. Gain practical tools for communicating with clarity, leading diverse teams, and working through workplace challenges with confidence. Learn how to nurture trust, manage conflict, and deliver impactful presentations that inspire action.

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  • 21 and older
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  • Self-paced, start anytime
  • 7 hours

Express Checkout – $249


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Class Description

Description

By purchasing this course, you will also receive a free yearly membership with the American Management Association, which will give you access to their entire on-demand library. The library consists of over 100 high-quality professional lessons, including analytical skills, AI, management and leadership, presentation skills, and much more.

Strengthen your functional expertise with critical new management competencies. Build your emotional intelligence capabilities, develop your communication effectiveness, and gain knowledge to become a compelling presenter in any professional setting.

444 Minutes | 15 Lessons | 0.7 CEUs | 7 PMUs

This On-Demand Course contains the following lessons:

  • Building a 360-Degree Network
    • Learn methods to develop and lead a comprehensive network that supports successful project leadership and successful initiative launches.
  • Tips for Managing the Progressive Discipline Process
    • Learn the difference between performance management and progressive discipline processes, and apply these approaches to address employee performance issues.
  • Identifying and Managing Your Stakeholders
    • Develop skills to identify internal and external stakeholders and create tools that ensure stakeholder alignment on project objectives.
  • Building and Maintaining Trust
    • Learn what builds trust, how your personal worldview affects your perceptions of others, and behaviors that preserve trust in relationships.
  • Successfully Working in Hybrid Teams
    • Master strategies to address employee engagement issues and overcome communication challenges in hybrid work arrangements.
  • Creating a Culture of Belonging
    • Learn to cultivate an environment where people feel they belong, fostering psychological safety and stronger team connections.
  • Strategies for Managing Situational Conflict
    • Define conflict in organizational contexts and develop practical strategies to manage workplace conflicts constructively.
  • Leading with Emotional Intelligence in the Workplace
    • Apply best practices of emotionally intelligent leaders to foster connections, achieve results, inspire teams, and build resilience.
  • Enhancing Communication Skills
    • Discover communication approaches and techniques that enable you to handle difficult or sensitive conversations with confidence.
  • Key Presentation Skills: Balancing Verbal and Non-Verbal Messages
    • Learn specific verbal and non-verbal communication techniques to strengthen your presentation abilities and the impressions you create.
  • Developing and Organizing Presentation Content
    • Master how to organize your thoughts and structure information to create engaging presentations tailored to your audience.
  • Enhancing Collaborative Communication
    • Develop communication strategies that improve team collaboration and increase your chances of achieving project and team success.
  • The Manager's Role as Facilitator
    • Understand facilitation principles and how to apply trust and communication to become an effective facilitator as a manager.
  • Crash Course for New Managers
    • Gain essential insights about managing employees, building productive teams, and achieving strong results in your first management role.
  • Essential Management Skills for Introverts
    • Learn to manage your energy as an introvert and develop confident communication skills in professional environments.

Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

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American Management Association

The American Management Association (AMA) is a global leader in talent development, offering a wide range of educational services to individuals and organizations. With a history dating back to 1923, AMA is a trusted partner for professional development, serving clients worldwide including 90% of the Fortune 500.

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