Program Management

While projects focus on specific, tangible deliverables and the project manager's primary goal centers on achieving those outcomes, a program manager oversees numerous related projects and operations that benefit the organization broadly. As an integral part of the organization's strategic business, you, as program manager, must apply highly specialized skills, knowledge, and tools to exercise control that would be impossible through individual project management alone. In this course, you will develop the skills and best practices required to successfully manage a program. Learn how to align multiple activities to achieve strategic goals, report to and engage stakeholders effectively, and satisfy all specific and exacting demands of the program manager's role.

Target Audience:

Experienced or senior-level project managers, program managers, or anyone whose role involves program-level work, including portfolio managers, business analysts, operational managers, and executives.

How You Will Benefit:

• Explore strategic program management and identify opportunities to achieve the organization's strategic objectives
• Identify the program manager's communication needs and ensure consistent dashboarding and reporting
• Recognize how program management is utilized at each point in the program life cycle
• Define, create, maximize, and sustain the benefits provided by programs
• Capture stakeholder needs and expectations, gain their support, and mitigate opposition
• Understand the importance of program governance

Course Coverage:

• The business case, program assessment, and program mission statement
• Five interrelated and interdependent program management performance domains: program strategy alignment; program benefits management; program stakeholder engagement; program governance; and program life cycle management
• Components of the program lifecycle and its phases
• Resource management, risk management, schedule management, and scope management needs unique to program management
• Elements of a benefits register, benefits realization plan, and the concept of value delivery
• Key stakeholder engagement, stakeholder maps, and emotional profiles
• Program governance and the activities that support program management