May 13th
10am–6pm EDT
Meets 5 Times
Learn how to effectively manage and optimize Unified Communications Systems in the heart of NYC with classes that cover advanced features, troubleshooting techniques, and best practices for Unified Communications Managers.
Unfortunately, no classes in-person in NYC have spots left, but 1 class live online is available.
ONLC Training Centers @ Online Classroom
Master the essentials of administering and supporting Cisco Unified Communications Manager solutions, SIP dial plans, and class-of-service capabilities in this foundational course. Ideal for CCNP Collaboration preparation or newcomers to Cisco collaboration technologies.
May 13th
10am–6pm EDT
Meets 5 Times
Jun 24th
10am–6pm EDT
Meets 5 Times
Jul 22nd
10am–6pm EDT
Meets 5 Times
Aug 19th
10am–6pm EDT
Meets 5 Times
Sunset Learning Institute @ 462 Seventh Avenue, New York, NY
You will perform post-installation tasks, configure Cisco Unified Communications Manager, implement Media Gateway Control Protocol (MGCP) and H.323 gateways, and build dial plans to place on-net and off-net phone calls. You will also implement media resources, Cisco IP Phone Services, Cisco Unified Communications Manager native presence, and Cisco Unified Mobility. This course is intended for students who have general knowledge about: Network...
Sunset Learning Institute @ 462 Seventh Avenue, New York, NY
CCRS10.5 is a two-day, instructor-led course intended to give administrators and engineers hands-on experience with Cisco collaboration version 10.5 systems including Cisco Unified Communications Manager (CUCM), Cisco Instant Messaging and Presence (IM&P), Cisco Unity Connection (CUC), and the current version of Cisco Video Communications Server (VCS) deployed as Mobile and Remote Access (MRA) also known as Expressway. This course is lab-intensive...
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Sunset Learning Institute @ 462 Seventh Avenue, New York, NY
The Cisco Jabber Deployment course is a two-day instructor-led course that will prepare Cisco Unified Communications administrators to configure CUCM and IM&P servers, Microsoft Active Directory, and networking components such as DNS in preparation for deployment of Cisco Jabber. In addition, Cisco Mobile and Remote Access (MRA also known as Expressway) is deployed and configured allowing external endpoints to register to CUCM. Version:...
Sunset Learning Institute @ 462 Seventh Avenue, New York, NY
In this three-day, instructor-led course intended to give administrators and engineers hands-on experience with Cisco collaboration version 10.5 systems including Cisco Unified Communications Manager (CUCM), Cisco Instant Messaging and Presence (IM&P), Cisco Unity Connection (CUC), and Expressway deployed for Mobile and Remote Access. This course is lab-intensive with little lecture, and students must have significant experience with previous...
Sunset Learning Institute @ 462 Seventh Avenue, New York, NY
SIP Trunk Optimization (SIPTO) is a 5-day instructor led course that is intended for Cisco telephony administrators who need to understand the features and functionality of the SIP protocol, as implemented in the Cisco Unified Communications environment. The course begins with an examination of how SIP is used to establish, manage, and terminate sessions over an IP network. Next, it discusses the various types of SIP trunk options available...
This hands-on course prepares you for configuring a Cisco Unified Communications Manager (CUCM) solution in a multisite environment. Focusing primarily on CUCM v8.x/9.x, you will learn basic administrative tasks, such as configuring users and associating them with phones, as well as more advanced topics, such as dial plan design and configuration, unified mobility, Media Gateway Control Protocol (MGCP), H.323 gateways, and media resources. With...
This exclusive course focuses on adding phones and users in an environment that is similar to what you will see in your own system, including: Cisco Unified Communications Manager (CUCM) v7, v8, and v9 Unity Connection v8 and v9 Client devices You will learn how to access the CUCM administrative pages to perform moves, adds, and changes of Cisco IP Phones, while configuring users and associating them with phones. You will learn to configure...
This course equips you with the knowledge and skills required to troubleshoot Unified Communications (UC) systems and solutions in enterprise, mid-market, and commercial deployments. You'll learn problem triage, as well as troubleshooting methodology, resources, tools, and fixes at the integrated system/solution level. You will cover troubleshooting components, such as Cisco Unified Communications Manager (CUCM), Cisco Unity, videoconferencing, and...
Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.1 teaches learners how to maintain and operate a Cisco Unified Communications solution that is based on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence. This course provides the learners with the knowledge and skills to achieve associate-level competency in Cisco Unified Communications....
You will cover telephony features supported in CUCM and CUCM Express, including the administrator and end-user interface options, and you will learn to configure the most commonly used features. You will also learn how to maintain your system, performing tasks such as daily administration, adds, moves, and changes. In this hands-on, administrator-level, extended-hours course, you will get an introduction to Cisco's UC systems and its components,...
This hands-on course prepares you for installing and configuring Cisco Unified Communications Manager (CUCM) v8 and v9 in global, multisite networks. You will learn how to build the system in order to provide: A variable-length, on-net dial plan that supports overlapping extensions that are described in Cisco's Unified Communications System Release 8.x SRND Remote site survivability (SRST and SRST with CME) bandwidth management Mobility...
Implementing Cisco Unified Communications Manager, Part 2 (IPT2) v9.0 prepares you for implementing Cisco Unified Communications solution in a multisite environment. It covers globalized call routing, Cisco Service Advertisement Framework (SAF) and Call Control Discovery (CCD), tail-end hop-off (TEHO), Cisco Unified Survivable Remote Site Telephony (SRST), and mobility features such as Device Mobility and Cisco Extension Mobility. You will apply...
This hands-on, exclusive course builds on the foundation provided by Administering Cisco Unified Communications Workspace Part 1: Basic (ACUCW1) and focuses on advanced administration of Cisco Unified Communications Manager (CUCM) v8 and v9. In this course, you will learn to build the UC infrastructure, including deploying a variable-length on-net dial plan that supports multiple sites with overlapping extensions. After learning how to configure...
Implementing Cisco Unified Communications Manager, Part 1 (IPT1) v9.0 prepares you for implementing a Cisco Unified Communications Manager solution at a single-site environment. This course focuses primarily on Cisco Unified Communications Manager Version 9.0, which is the call routing and signaling component for the Cisco Unified Communications solution. You will perform post-installation tasks, configure Cisco Unified Communications Manager, implement...
Global Knowledge @ 1 State Street Plaza, New York, NY
ACUCW1 - Administering Cisco Unified Communications Workspace Part 1: Basic v10.5 Cisco Course v10.5 | Cisco Unified Communications Manager Software v10.5, Cisco Unity Connection v10.5 This exclusive course focuses on adding phones and users in an environment that is similar to what you will see in your own system, including: Cisco Unified Communications Manager (CUCM) v8, and v9 and v10.5 Unity Connectionv8, and v9 and v10.5 Client devices...
Global Knowledge @ 180 Maiden Lane, New York, NY
Full Title: ACUCW1: Administering Cisco Unified Communication Workshop Part 1: Basic v11.5 Cisco Course v11.5 | Cisco Unified Communications Manager Software v11.5 | Cisco Unity Connection v11.5 This course includes Cisco Training Exclusives This exclusive course focuses on adding phones and users in an environment that is similar to what you will see in your own system, including: Cisco Unified Communications Manager (CUCM) v11.5 Unity...
Introducing Cisco Voice and Unified Communications Administration (ICOMM) This course introduces the architecture, components, functionalities, and features of Cisco Unified Communications solutions and describes how daily job tasks, such as system monitoring, moves, adds, and changes are performed on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence. Network...
Sunset Learning Institute @ Live Instructor-led Virtual Classroom
Implementing Cisco Emergency Responder (ICER) is a 2 day course that provides students with best practice information on how to install, configure, operate and maintain Cisco Emergency Responder in a Cisco Unified Communications environment. Focusing on core administrative skills, you will learn to configure Cisco Unified Communications (CUCM) for integration with CER and to configure emergency response locations (ERLs) and emergency location identification...
Sunset Learning Institute @ Live Instructor-led Virtual Classroom
Administering Cisco Unified Communications Manager and Unity Connection (ACUCM w/AUC) This course teaches the concepts of IP telephony based in system administration, including its function, features, and configuration. Administering Cisco Unified Communications Manager (ACUCM) provides system administrators and networking professionals with an understanding of the Cisco Unified Communications Manager System. This is an entry-level course...
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